How do I... Make An Appointment?

Appointments can be made by telephoning 323449 (Marmaduke Health Centre), 857190 (The Orchard Centre) or by calling in at the surgery.
We do try to operate a 24/48 hour service which enables us to have appointments available every day or the next day. These appointments may not be with the doctor of your choice, therefore if you request a specific doctor, you may have to wait until they are available.
To accommodate workforce or patients who are totally dependent on relatives for transport, appointments may be booked five days in advance. These appointments will be offered early morning or late afternoon. When booking an appointment please try to help us by keeping these times free for those who are working.
Please remember an appointment is for one person only. If other members of the family need a consultation please make a separate appointment.
If you find you cannot keep an appointment, please inform the surgery to allow us to offer it to another patient. If you continually fail to keep appointments, you may be asked to register with another practice.

Follow-up Appointments
When the doctor requests that they see you again, please report to the reception staff who will make a follow-up appointment for you.

How do I... Obtain Telephone Advice?

NHS Direct is a 24-hour advice line, which will provide you with help, information or advice. It can be obtained by telephoning 0845 46 47.

How do I... Obtain A Home Visit?

These are only for patients too ill to come to the surgery. If possible telephone the surgery before 10.00am and give as many details as possible to the receptionist. Home visits take up a lot of a doctor's time and often they are unnecessary; please try to help us by coming into the surgery whenever possible as consultations at the surgery enable the doctor to use all the equipment that is available to them.
Home visits are not for social reasons or lack of transport.